Verizon idiots and debt collection, redux

See update at bottom of this post--------I posted more than a year ago about problems we had with Verizon mistakes and their debt collection practices. Like Poltergeist, they're back!Before getting into this, I should also mention a more recent post I did about debt collectors.Briefly on the older Verizon story, a long time ago in a galaxy not so far away, Verizon misspelled my name and used the